|Version 7 (modified by tetsuo55, 7 years ago) (diff)|
These guide is meant to help you fix your problems with MPC-HC and to help us help you so please follow this steps before anything else
RESTORE ALL YOUR SETTINGS TO DEFAULTS
Hardware overclocking -> reset CPU, RAM, Graphics, Chipset to factory defaults
Graphics card driver settings -> reset to factory defaults
Reset MPC-HC settings to defaults:
For the settings stored in the registry you can manually delete "HKEY_CURRENT_USER\Software\Gabest" key or save the following code as "clean-registry.reg" and run it (with admin rights in vista / win7).
Windows Registry Editor Version 5.00 [-HKEY_CURRENT_USER\Software\Gabest]
For the settings stored in the mpc-hc.ini or mpc-hc64.ini (for the 64-bit edition) file created next to the mpc-hc.exe or mpc-hc64.exe (for the 64-bit edition) open the mpc-hc.ini or mpc-hc64.ini file and delete everything inside except
* In both cases MPC-HC will recreate the settings entries on the first run.
System software requirements:
DirectX End-User Runtimes (August 2009)(This updates all DirectX versions 9, 10 and 11, it even required on Windows 7)
Microsoft .NET Framework 3.5 Service Pack 1 (Not required for Windows 7)
Recommended, but not required for MPC-HC itself:
Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update x86 and x64 (64bit users must install both versions)
Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package ATL Security Update x86 and x64 (64bit users must install both versions)
Graphics card driver
Sound card driver
FOLLOW DXVA REQUIREMENTS
Use the DXVA filters only with DXVA compliant files
Download [ Mediainfo] and check to see if the file falls within these limits:
ATI: X ref frames, X b frames, X bpyramid, x resolution
Intel: X ref frames, X b frames, X bpyramid, x resolution
NVIDIA X ref frames, X b frames, X bpyramid, x resolution
NOTE: Interlaced VC1 is not supported, because ffmpeg does not, follow this link for more information.
When using an external VC1 decoder for VC-1 interlaced material please use EVR CP renderer and Enable Frame Time Correction, but you have to disable this again for all other media.
Check if your graphic card supports bitstream mode and Hardware Deinterlacing
Download DXVAchecker and check the main screen for H264_VLD and VC1_VLD
Use the correct renderer for your windows version
VMR9-Renderless for Windows 2000, Windows XP and Windows Server 2003
EVR-Custom presenter for Windows Vista, Windows Server 2008 and Windows 7
Make sure audio is set up correctly
Audio channels setup
Make sure you are using the internal splitters and filters
Right clicking on the video select Filters and look at the filters listed there
Extra steps for image corruption and AV sync problems
- uncheck View > Options > Plaback > "auto-load subtitles"
- Change the resizer found here View > Options > Plaback > Output > "Resizer" to "nearest neighbour"